•  Consignment is done on a 70/30 split in the owner's favor on goods worth less than $2000

 •  Consignment is done on a 80/20 split in the owner's favor on goods worth more than $2000 

 •  We evaluate all gear at the store and reserve the right to decline consignment on an item-by-item basis. 

 • We reserve the right to request a seller retrieve their item from the storefront for any reason

 •  We will sell the instrument at the owner's desired price and no less unless another number is agreed upon

 • We do not accept responsibility for normal play wear caused by an instrument being on the sales floor

  •  Instruments purchased have a 7-day return period for a full-refund if returned in as-sold condition

  •  Refunds typically issued in the same manner of the purchase or cash

  •  We reserve the right to deny returns if the instrument appears to have been tampered with or not in the exact condition it was sold

  • No warranty applies to any used goods unless explicitly stated

  •  Tickets are written as a quote and not as a binding document for price, unless explicitly stated 

  •  Refunds are issued if the owner does not want the instrument to be serviced again

  •  Refunds may be voided if the instrument appears to be in a condition other than how it left the shop

  •  When an instrument is ready to be retrieved, attempts to contact the owner will be made via the primary contact information as placed on the Ticket

  •  Instruments are considered abandoned when no contact has been reciprocated by the owner for 30 days

  •  Instruments are considered abandoned when the owner fails to retrieve their instrument (paid or otherwise) within 30 days 

  •  Abandoned items may be resold to recoup losses